FAQ'S

Q: Is COD (Cash on Delivery) Available?

A: Yes, We have COD as a payment method.

 

Q: How do I place an order?

A: Placing an order is simple. Just browse through our collection, select the desired footwear, choose the size and color, and click on the "Add to Cart" button. Once you have added all the items you want to purchase, proceed to the checkout page to provide your shipping and payment information.

 

Q: What payment methods do you accept?

A: We accept various payment methods, including credit cards, debit cards and UPI. We strive to provide a secure and convenient payment process for our customers.

 

Q: How long does it take to receive my order?

A: The delivery time depends on your location. Typically, orders are processed within 1-2 business days. Standard shipping within the india usually takes 3-7 business days. Once your order is shipped, you will receive a confirmation email with tracking details to monitor the progress of your package.

 

Q: What is your return/exchange policy?

A: We understand that sometimes products may not fit perfectly or meet your expectations. If you are not satisfied with your purchase, we offer a hassle-free return/exchange policy. The item must be in its original condition with all tags and packaging intact. Please refer to our Returns and Exchanges page for detailed instructions on initiating a return or exchange.

 

Q: Do you offer free home delivery?

A: Yes, we provide free home delivery all over india.

 

Q: Can I track my order?

A: Absolutely! Once your order is shipped, you will receive an email with a instructions on how to track your package.

 

Q: Are the product images on your website accurate representations of the footwear?

A: We strive to provide accurate and high-quality product images on our website. However, please note that due to variations in lighting, display settings, and individual perception, there may be slight differences in color or appearance. We recommend reading the product descriptions and referring to customer reviews for additional information.

 

Q: What should I do if I receive a defective or damaged item?

A: We apologize for any inconvenience caused. If you receive a defective or damaged item, please contact our customer support within 48 hours of delivery. We will gladly assist you in resolving the issue and arrange for a replacement or refund, depending on your preference. Please refer to our Return/Exchange policy for more information